Kraken-OS

Acceptable Use Policy

Last updated: July 6, 2026

This Acceptable Use Policy ("AUP") governs your use of the Kraken OS platform (also referred to as "Kraken"), APIs, and related services (the "Services") provided by Optima Engineering LLC ("Optima"). This AUP is incorporated into and supplements our Terms of Service. Violations of this policy may result in suspension or termination of your access to the Services.

You are responsible for ensuring that your use of the Services, including all activity by your authorized users, complies with this policy.

1. Universal Prohibited Uses

You may not use the Services, directly or indirectly, to engage in or facilitate any of the following:

Illegal and Harmful Activities

  • Any activity that violates applicable federal, state, local, or international laws or regulations.
  • Human trafficking, forced labor, or exploitation of any person.
  • Harassment, bullying, threats, or intimidation of individuals or groups.
  • Trafficking in stolen, counterfeit, or otherwise illegal goods through workflows, inventory, or fulfillment operations managed on the platform.

Fraud and Deception

  • Phishing, social engineering, impersonation, or identity fraud.
  • Generating false or misleading content for disinformation campaigns.
  • Creating deceptive content to manipulate financial markets.
  • Generating fake reviews, testimonials, or endorsements.

Privacy and Surveillance

  • Tracking, monitoring, or profiling individuals without their knowledge and consent.
  • Mass surveillance or bulk collection of personal data.
  • Aggregating personal data to build profiles based on protected characteristics (race, ethnicity, religion, sexual orientation, disability, etc.).
  • Unauthorized access to or collection of personal information from third-party services.

Security and System Integrity

  • Distributing malware, viruses, ransomware, or other malicious code.
  • Unauthorized access to computer systems, networks, or data.
  • Scanning, probing, or testing the vulnerability of any system without authorization.
  • Launching denial-of-service attacks or intentionally degrading service performance.
  • Intercepting, monitoring, or altering network communications without authorization.

Intellectual Property

  • Infringing copyrights, trademarks, patents, trade secrets, or other intellectual property rights.
  • Using the Services to generate content that systematically reproduces copyrighted material.
  • Using AI outputs from the Services to train competing AI models.

2. AI Feature Requirements

Kraken OS includes AI agents that analyze your operations and market data, generate recommendations, and answer questions. The following requirements apply to your use of these features:

Safety and Integrity

  • Do not attempt to bypass, circumvent, or disable platform safety controls, guardrails, or behavioral boundaries.
  • Do not craft inputs designed to manipulate agent behavior through prompt injection or similar techniques.
  • Do not decompose prohibited activities into seemingly innocuous sub-tasks to circumvent safety measures.

Data Handling

  • Do not use AI features to harvest credentials, API keys, passwords, or authentication tokens.
  • Do not use AI features for mass data scraping or systematic extraction of data from third-party services.
  • Do not submit data to the Services that you lack the rights to process.

Transparency and Oversight

  • Review and validate AI-generated recommendations before acting on consequential decisions, including pricing, procurement, and workflow changes.
  • Do not represent AI-generated outputs as human-created when they are not.
  • When sharing AI-generated content with external parties, clearly disclose its AI origin where a reasonable person would expect it.

3. Platform Integrity

  • Do not create multiple accounts to circumvent usage limits, access restrictions, or enforcement actions.
  • Do not share, resell, or sublicense your platform access or API credentials to unauthorized parties.
  • Do not impose unreasonable or disproportionate load on platform infrastructure.
  • Do not interfere with or disrupt the Services or the experience of other customers.
  • Do not use automated means to create accounts or circumvent rate limits.
  • Do not access the Services for the purpose of competitive analysis, benchmarking, or building a competing product.

4. Export Controls and Sanctions

You may not use the Services in violation of applicable export control laws or economic sanctions, including those administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), the U.S. Department of Commerce, the European Union, or the United Kingdom. You represent that you are not located in, organized under the laws of, or a resident of any country or territory subject to comprehensive U.S. sanctions, and that you are not designated on any applicable restricted party list.

5. Reporting and Enforcement

Reporting Violations

If you become aware of any use of the Services that violates this AUP, please report it to [email protected]. We reserve the right to investigate reports and take action in our sole discretion.

Enforcement Actions

If we determine that you have violated this AUP, we may take any action we deem appropriate in our sole discretion, which may include:

  • Issue a warning and request remediation.
  • Throttle or restrict access to specific features.
  • Suspend your account pending investigation.
  • Terminate your account and access to the Services.
  • Report the activity to law enforcement at our discretion or as required by law.

We may act immediately with or without prior notice. We are not required to provide notice of enforcement actions.

6. Changes to This Policy

We may update this AUP at any time in our sole discretion. Updated versions will be posted on our website. All modifications are immediately binding upon posting. We are not obligated to notify you of changes. It is solely your responsibility to review this policy regularly. Your continued use of the Services constitutes your acceptance of the then-current policy.

7. Contact

If you have questions about this Acceptable Use Policy, please contact us: